Foshan Ruita Houseware Technology Co., Ltd.

MANUFACTURER OF OUTDOOR GARDEN FURNITURE WITH WELL

EQUIPPED TESTING FACILITIES AND STRONG TECHNICAL FORCE

• We alrady have 12 years OEM and ODM experience.
• Our factory are populor with many customers because of our high quality require and suitable price as well as fast delivery time.
• We can make all outdoor furniture OEM and ODM order.

With 12 years of outdoor furniture production experience. Our factory have comprehensive production facilities. We have hardware workroom, woven workroom, assembly workroom and packing room.We have strict quality requirements from raw material to finished product. Each workroom we arrange QC to control the quality.We make sure all our products reach the quality require before shipping.We are also constantly improving our production facilities. Our goal is to make our production mechanized and scientific. Improve production efficiency and shorten delivery time while ensuring quality.

We have 3 experienced outdoor furniture designers and 2 furniture structure instructors.

General manager

Department manager

R&D department

Establish an efficient and able expertise team.

Our design ideas combination with practical and aesthetic, modern and art. Design the most leisure, fashion, simplicity and foresight to the high-end outdoor furniture.Create a highly respected brand of outdoor furniture.

We emphasize authentication for international invention design,deeply developing international market.

Material purchase department

• Purchasing qualified production materials in strict accordance to ISO 9001: 2008 quality system requirements and customer requirements.
• Ensure that purchased raw materials meet environmental requirements.
• Make sure the raw materials arrive on time and the quantity is exactly, so the production can proceed smoothly.

Production department

• Strictly follow requirements to confirm the sample before order production.
• Produce base on company's requirements to ensure production quality.
• Ensure orders can delivered on time.

Sales department

• We are a responsible and dynamic sales team.
• Our highly dedicated sales staff has never shied away from going that extra mile to meet and exceed the customer’s expectations.
• We treat our customers with the same loyalty and devotion, no matter the size of their business or industry.
• We never forget to offer our customers a satisfied service.

QC department

• Quality inspection from raw material to production and delivery.
• Professional quality control person, to avoid the unqualified products flowing to customer.
• Strict inspection to Raw material, production, and delivery.
• Follow ISO 9001:2008 system strictly.
• Follow customer's requirement strictly.
• Continuous improvement, seeking higher quality level.

Storage division

(1). Raw material warehouse

• Managing the QTY of raw materials incoming and outgoing.
• Keep contact with material purchase department and report warehouse material QTY.
• Keep material in warehouse orderly and clear.

(2). Finished cargoes warehouse

• Keep the cargoes dry and clear.
• Protect the cargoes well and QTY correct in warehouse.
• Managing the QTY of cargoes incoming and outgoing.
• Keep contact with shipping department and arrange delivery cargoes on time.
• Make sure delivery the correct item and QTY.

Shipping department

• Keep in touch with the sales department. And arrange the suitable shipping date.
• Booking the shipping order.
• Managing truck.
• Arrange customs clean.
• Prepare all customer destination port customs clean document and send it to customers on time.
• Tracking the cargo transportation.

After-sales department

• We will never exempt our responsibilities on product owned defects.
• We can offer suitable compensation when received cargoes have defects.
• Please contact us once received cargoes damange during transport.

• We have and operate a full range of hand-woven outdoor furniture production technology.
• Our products suitable for all decoration and outdoor conception, including custom options.
• Our goal is to have a global perspective with representative offices in 100 countries.
• We offer the best products and services to customers all around the world with a unique positioning, including contractual partners working on high-end projects in the most remote areas.

Sales service

• Offer details of the product.
• Offer project solution way.
• Confirm the material details requirement and QTY.
• Confirm the shipping details and delivery time.We can offer EXW, FOB, CIF and door to door service.
• Confirm the payment way.
• Keep quality control, make sure customers received high quality products.

After-Sales Service

• 1.5-year quality warranty and lifelong consulting service.
• Responding time: upon receiving user’s notification, we ensure 24-hour after-sales service support.
• Spare parts: necessary spare parts are provided together with products to customers.
• Free material sample will offer to customers.
• Our designer also can help customers design and print catalogue. Even showroom billboard.